Quality Cleaning Every time!

Best House Cleaning Indianapolis is A-1 Quality Cleaning Service

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14074 Trade Center Dr - Suite 234 - Fishers, In 46038            317-536-8784            INFO@A1QUALITYCLEANING.COM

Frequently Asked Questions

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Leave your cleaning to us!

How Does This Work?

It is our practice to clearly identify what your expectations are.  If we understand what is expected and what is most important then we can easily reach our goal of complete customer satisfaction.  Many companies provide a high level of service initially and then slack off.  Our motto is "Quality Cleaning Ever Time".  We are consistent and live up to our name... A-1 QUALITY CLEANING SERVICE INC.  We earn your business week after week and month after month.  The key to our success is effective communication and we give all our customers the opportunity to evaluate us regularly in the form of Report Cards.  This guarantees open  communication and really keeps us on our toes.

How do I pay for the service?

Most customers pay by check and leave their payment in a designated place in the home.  Other methods of payment that are accepted.are cash and credit cards

What Other Services Do You Provide?

A-1 Quality Cleaning Service Inc. has relations with contractors in many fields including carpet cleaning, home renovations and repairs etc.

Can We Skip Cleaning Sessions? 
People have busy lives and we try to accommodate and add convenience to your life.  If you plan a vacation or take time off or just want to skip a scheduled cleaning, we ask for "reasonable" prior notice.  We prefer as much advance notice as possible but, we expect a minimum of 48 hour notice for any cancellation otherwise, you may be asked to pay 50% of cleaning fee. 

What Happens If Something is Damaged?

We are completely respectful of your home and possesions however, if something were to be damaged by one of our cleaning professionals, we will make every effort to repair or if necessary, replace the item.  We are fully insured and bonded. 

Who Will Clean My Home?

Depending on the area and size of your home, you will be assigned a dedicated cleaning professional or team of professionals who will clean your home.  In the event your assigned rep is absent from work we will assign a back up person in their place.  All our Cleaning Professionals will be  uniformed and are bonded and insured.  We will always respect your home and your privacy. 

What Are Your Hours? 
Our residential cleaning customers normally prefer weekday cleanings from 8:00 am to 5:30 pm.  Though we do work 7 days per week.  We also provide commercial and office cleaning services which normally requires 2nd and 3rd shift work.  
Who Provides Cleaning Supplies?
A-1 Quality Cleaning Service Inc. provides all necessary cleaning supplies and equipment.  However, certain surfaces require some specific cleaning products and we will use any product that you request and are willing to supply.  In addition,  we will (GO GREEN) utilize environmentally safe products at the customer request. For residential service we usually recommend using customers vacuum for sanitary reasons.

How May I Best Prepare For The Cleaning?

In order to maximize efficiencies, we suggest that you pick up toys, clothing and other items and make room for us to clean.

How Do You Gain Access To Our Home?

Each customer has their own preference.  Many provide us a key or combination code access.  some leave their key in a safe hiding place or with a neighbor.  Some are home when we clean.  This is up to you and we can work out the details.